With the advent of social media and seconds-long news cycles, the internet noise grows louder. Everyone is listening these days: new organizations, stock holders, businesses, special interest groups, and yes, the government. There are even websites devoted to "secure" areas where the noise can permeate.
The Internet, you see, is it.
Yet what about The Quiet?
The Quiet is the silent majority. The Quiet smiles and seems happy. The Quiet appears unaffected by policy changes and mandates. The Quiet doesn't mind typing. The Quiet follows rules.
At least for a while. The great cameleon.
So it comes as no surprise to The Quiet that the largest medical device company in the United States recently "purchased" another to avoid some taxes and improve its clout.
A Quiet move.
And what about the National Quality Forum (here) or the Institute of Medicine's (here) little conflicts of interest lapses? And those electronic medical record or insurance problems?
Shhhh. Say nothing. Smile. No big deal, remember?
Dinner conversations with sons and daughters. It's different now. Consulting, enginnering, finance, or maybe nursing. Why be trapped by debt and a dwindling supply of paid residency positions? There are other ways to help people. Explore them. See what you think. You're young, remember?
The Quiet is marking time, working hard, advising.
Quietly.
-Wes
Wednesday, June 25, 2014
Monday, June 16, 2014
Medicine's Great Disruption
"Disruptive innovation is competitive strategy for an age seized by terror."
- Jill Lepore, author of
"The Disruption Machine: What the Theory of Innovation Gets Wrong"
"What do you want me to do with all the stuff in this box?" my wife asked this weekend.
I looked inside and saw my former self: one of BNC and pin connectors, wires, a notebook with sin, cos, theta, and a host of other equations - a project I worked on but never grew - it came from a time of creativity and endless possibilities for me in medicine. Engineering and computers were how I entered this field - the hope of solving problems, doing things a little better, safer, and maybe faster. A chance to innovate and collaborate. A chance to make a difference.
But the world of medicine has changed from one that promotes discovery and creativity to one that promotes productivity and the lock-step over the past several years. See more. Do more. Don't sway. Follow the guidelines. Stay between the lines. Want to try something new? The message to doctors is loud and clear now: don't you dare!
Every month another set of guidelines and rubrics, as if the guidelines are how we want doctors to think, or rather, recite. Medicine is rapidly becoming a staid world of group-think, as we are forced to use the latest "disruptive technology" to change our medical world. Bit by endless meaningless bit. The "value-added" ideas never end. There is little ownership now. Little personal investment. Punch the clock. Get 'er done. Do what those grey suits say.
It's the era of the creative destruction of creativity.
What kind of doctor we are breeding in medicine now? The American Medical Association (AMA) and Accreditation Council of Graduate Medical Education (ACGME) want to shorten studies and push medical students through school based on competencies and "not based merely on a traditional time-based system." Time with patients can no longer be trusted it seems. In the place of time: competencies gained from simulators. Plastics superseding flesh. As though doctors should become technocrats that make a cameo appearance at the patient's bedside with their smart phone in hand.
Is the hurry-up push toward technology and Big Data really needed or what we're being sold? Enter your note, doctor, click another box, you're being scored now. Do as you're told. What's that? A little software glitch? Don't rock the boat. Just work around it. The fix will be here in September. We must do more with less. Oh, and forget the staff, they're expensive. Hurry up. Perfect data, remember? Your pay depends on it.
Oh, and that idea you wanted to work on? Sorry, no time or money. Really doctor, we're on a time line. Could you move it along? My kids have a play date.
The Disruption Machine is moving, alright.
But will we be better for it?
-Wes
Wednesday, June 11, 2014
Damage Control
When you shine light on cockroaches, they scatter.
But we should not think for a minute that the cockroaches are eradicated.
That takes an exterminator. And sadly, there are very few exterminators who deal in the shady cracks and crevices of the multi-billion dollar non-profit organizational world these people have created for themselves. There are very few ways to hold individuals who hide behind this altruistic-sounding corporate facades that have been erected by the American Medical Association/American Board of Medical Specialty mothership and their flotilla of member organizations accountable.
But we should acknowledge the tremendous efforts put forth by these "key stakeholders:"
A real general does not turn around and open fire on his groups.
What these "stakeholders" don't realize is that US physicians are already doing their overwrought busywork at home. Doctors are already performing "short-segment continuous evaluation strategies" called knowledge assessment "modules" and "practice improvement modules" that take months to complete on top of an already overwhelming clinical load. And because eyes must remain on a computer screen as a means of providing "important formative feedback," we see the hopium for effective clinical teaching perpetuated. We also see how deeply these individuals have permeated the halls of Congress as the Physician Quality Reporting System incentive payments with CMS are still tied to this unproven and potentially destructive program to physician retention and morale.
It is one thing to sit inside a self-proclaimed ivory tower and preach.
It is another thing entirely to lead.
-Wes
But we should not think for a minute that the cockroaches are eradicated.
That takes an exterminator. And sadly, there are very few exterminators who deal in the shady cracks and crevices of the multi-billion dollar non-profit organizational world these people have created for themselves. There are very few ways to hold individuals who hide behind this altruistic-sounding corporate facades that have been erected by the American Medical Association/American Board of Medical Specialty mothership and their flotilla of member organizations accountable.
But we should acknowledge the tremendous efforts put forth by these "key stakeholders:"
Internationally regarded leaders in medical education discussed data on the value of knowledge examinations. Members of multiple ABMS member boards presented proposed and in-place innovations that will impact these examinations. These innovations included use of evaluations taken at home, short segment continuous evaluation strategies and multiple strategies that provide important formative feedback to physicians as they mature in their careers while also providing the necessary summative data to meet their professional requirements of monitoring and ensuring the public good.Note how there are no attempts to rid doctors of this menace. And the conversations must have been remarkably short, since there are few objective data to support their tactics. Instead, we see self-aggrandizing platitudes like "internationally regarded leaders." We see fervent efforts being made to rearrange the deck chairs on the Titanic. Bullying doctors and making them less available for patient care is not insuring the public good. Making my profession more untenable is not for the public good. Suggesting that organizational sycophants (payees) are the only ones who are concerned about physician quality and physician education is hubris and surely not ensuring the public good.
What these "stakeholders" don't realize is that US physicians are already doing their overwrought busywork at home. Doctors are already performing "short-segment continuous evaluation strategies" called knowledge assessment "modules" and "practice improvement modules" that take months to complete on top of an already overwhelming clinical load. And because eyes must remain on a computer screen as a means of providing "important formative feedback," we see the hopium for effective clinical teaching perpetuated. We also see how deeply these individuals have permeated the halls of Congress as the Physician Quality Reporting System incentive payments with CMS are still tied to this unproven and potentially destructive program to physician retention and morale.
It is one thing to sit inside a self-proclaimed ivory tower and preach.
It is another thing entirely to lead.
-Wes
Monday, June 09, 2014
ABIM's New Research on Physicians
"A systematic, intensive study intended to increase knowledge or understanding of the subject studied, a systematic study specifically directed toward applying new knowledge to meet a recognized need, or a systematic application of knowledge to the production of useful materials, devices, and systems or methods, including design, development, and improvement of prototypes and new processes to meet specific requirements"
It's one thing to ask a doctor to stay current on his knowledge, it's quite another to insist he survey his patients for a private enterprise, especially if that survey represents unvetted independent research.
Recently, a colleague of mine was attempting to maintain his "board certification" credential with the American Board of Internal Medicine (ABIM) and signed up for the ABIM's requirement for a "practice improvement module" worth a required "20 points" of 100 total required before he could sit for his specialty board re-certification examination. For his module, he optimistically chose to offer a survey created by the ABIM to his patients, receive feedback on how he did on the survey, then repeat the survey to a later set of patients to show "improvement" of care. In return for his considerable efforts, he would be granted his required "points" from the ABIM so he could qualify to sit for his specialty re-certification examination.
Here is an exact copy of the survey (pdf - 3.52 MBytes) my colleague was sent in its entirety. He received a packet of 70 of these surveys from the ABIM, neatly shrink-wrapped, to distribute to his patients.
What could go wrong?
First, imagine the time and work involved to distribute these surveys. Whether he provided the survey to his patients himself or he tasked others to do so, what lab result was not reviewed or phone call not answered as a result? We can only speculate.
Second, informed consent about the true nature of this survey was not obtained from patients nor my colleague. Rather, my colleague was coerced into purchasing the survey because he might not be able to continue practicing medicine unless he complies with this requirement. Informed consent would suggest that the doctor and his patients are informed of potential harms or risks involved with the collection of such survey data. For the patient: what might their responses mean for their doctor's ability to practice medicine? How might the working relationship with their doctor be degraded or the trust he has in them be compromised? For the doctor: how are the data collected on the non-secure website protected, how will they be used against him? Will the data be used for future health care policy development or sold to third parties?
I have no doubt that many will see this survey collection as a benign attempt to truly improve a physician's practice or as an opportunity to empower patients with an means of changing physician behavior. But I suspect these same people never consider the potential negative consequences of such a survey. The very idea that this survey is a destructive intrusion into the doctor-patient relationship is a foreign concept to its designers. We can only imagine the moral outrage and disavowal that will arise in the halls of ABIM with such an assessment. Yet like a bull in a china shop, the collection of anonymous survey data completely disrupts one of the most tenuous and vulnerable relationships in medicine. It ignores the vulnerable, highly-charged and often emotional circumstances that accompany any visit to a doctor's office while rendering valid concerns a patient might have about their experience into the muddied waters of anonymous data aggregation.
Also, this unscientific research survey contains a host of dependent variables like age, race and self-assessments of general health status and mental illness. Self-assessments make a mockery of non-biased data collection, yet the destructive assumptions made throughout the survey are clear: doctors should have unlimited time, provide unlimited access, and perfect manners toward patients without regard to forces (such as this ABIM survey) that increasingly pull them from what they yearn to do: care for their fellow man, woman or child. This lack of concern with scientific validity and objectivity leaves the end game of any particular individual or group "findings" only left to the imagination. If we are going to investigate whether an individual doctor's behavior reflects an age/education/gender/race bias toward their patients (see questions 42 through 46), this is a serious question, deserving of the doctor's consent, and requiring scientific validity far past that of correlational survey data on an n of 70 patients. The possible "end result" or accusation is far too damning. Or haven't the ABIM committee members thought of that? But we shouldn't worry - patient bias/irrationality/emotionalism is controlled for by question 41 - where the patient provides us with an assessment of his overall mental health.
If doctor's are subjecting themselves to this kind of scrutiny, shouldn't they (and their patients) know how it will be used? Whether aggregated or individual data, this kind of helter-skelter approach is surely designed to lead to progressive "quality" initiatives to adjust doctor's behavior whether findings are valid or not. We are participating in the first step of yet another new initiative in micro-managing and control of the already besieged doctor.
The intrusion of this survey into the sanctity of the doctor-patient relationship by an independent and non-accountable non-profit organization that ignores sound research and ethical principles should be stopped. It's negative consequences far outweigh any benefit to patients. In a recent survey of their membership of over 4000 cardiologists nationwide, the American College of Cardiology found that nearly a third of their respondents indicated that the changes imposed by the ABIM's subversive "re-certification" process (that includes these patient surveys as one tool) will affect their future career plans and will likely accelerate their decisions, such as early retirement, part-time work, or transition to non-clinical work. Approximately one-quarter of physicians in practice for 15 years or more specified that early retirement is a likely outcome. Exactly how will such a survey help patients already struggling to access care? Is ABIM responsible for the repercussions of their physician bullying?
I know this is a time of multiple instances of moral outrage and demoralization for physicians. But I would ask that you take that outrage and forward this survey to colleagues. I would also ask that you contact your local professional subspecialty organizations, state licensure boards, and appropriate members of Congress to insist on an immediate moratorium to the American Board of Medical Specialties/American Board of Internal Medicine Maintenance of Certification process as it currently exists.
Believe me, this discussion is ongoing and far from over.
-Wes
Friday, June 06, 2014
On Mentoring
Recently, I had one of those "proud Daddy" moments: watching my son play in the Chicago Civic Orchestra's last concert of their 95th season. (For those unfamiliar, the Civic Orchestra is the training orchestra of the Chicago Symphony Orchestra.) They played Prokofiev's Symphony No. 5 under the direction of Jaap van Zweden - one of the most amazing conductors I have ever seen (and I later learned, one of my son's favorites). Afterward, we were invited to a reception and I had a chance to meet YoYo Ma who served as an inspiration, role model, and mentor for my son for the past year in his role as creative consultant with the orchestra. What a wonderful guy. He was fun, energetic, complimentary and thoughtful.
Later that night, my encounter with these artists got me thinking about my role as a mentor to young physicians. I teach residents. I teach EP fellows. What are they thinking? Am I doing all I can for them?
So it came as a surprise that I had just been offered to speak at a fellows conference later this year. The conference was sponsored by a major medical device manufacturer in a lovely US city. 100 fellows would be there along with 40 industry personnel. I would be paid well for my travel and speaking time. I'd connect with other contemporaries of mine whom I admire that would also serve as speakers. My topic involved an aspect of social media for physicians.
How could I resist?
And yet, here I am talking about the Health Care Industrial Complex and the Iron Triangle of comprised of Congress, special interests, bureaucracy and how doctors are swept up in their wake. I thought about being a mentor, a teacher, a doctor. I wondered how it might ever change. I wondered if doctors would ever have the courage to push back against the seductive powers of ego and money. Then I realized: probably not. It's how we're groomed for this from the beginning. We're human. So I have no doubt another doctor will be more than happy to serve as my replacement.
And so it goes.
But perhaps I could do what I love again, I could teach for the joy of watching young doctors get excited again, not because I needed to make a buck. Perhaps I could teach those same doctors that we do what we do because it's not about the corporate boondoggle, but about the patient. I could mentor.
So I declined the offer.
After all, I've got other priorities now.
-Wes
Later that night, my encounter with these artists got me thinking about my role as a mentor to young physicians. I teach residents. I teach EP fellows. What are they thinking? Am I doing all I can for them?
So it came as a surprise that I had just been offered to speak at a fellows conference later this year. The conference was sponsored by a major medical device manufacturer in a lovely US city. 100 fellows would be there along with 40 industry personnel. I would be paid well for my travel and speaking time. I'd connect with other contemporaries of mine whom I admire that would also serve as speakers. My topic involved an aspect of social media for physicians.
How could I resist?
And yet, here I am talking about the Health Care Industrial Complex and the Iron Triangle of comprised of Congress, special interests, bureaucracy and how doctors are swept up in their wake. I thought about being a mentor, a teacher, a doctor. I wondered how it might ever change. I wondered if doctors would ever have the courage to push back against the seductive powers of ego and money. Then I realized: probably not. It's how we're groomed for this from the beginning. We're human. So I have no doubt another doctor will be more than happy to serve as my replacement.
And so it goes.
But perhaps I could do what I love again, I could teach for the joy of watching young doctors get excited again, not because I needed to make a buck. Perhaps I could teach those same doctors that we do what we do because it's not about the corporate boondoggle, but about the patient. I could mentor.
So I declined the offer.
After all, I've got other priorities now.
-Wes
Tuesday, June 03, 2014
Why Do Hospitals Side With Maintenance of Certification?
With the recent 22% percent failure rate of the most recent Maintenance of Certification (MOC) testing offered by the American Board of Medical Specialties/American Board of Internal Medicine, I was puzzled as to why any hospital systems would want to support the proposed Maintenance of Certification changes imposed 1 January 2014. After all, wouldn't hospitals risk of looking like they have substandard physicians on on their staff if they failed to pass their MOC exam? Do hospitals really really side with the ABIM's leadership that MOC testing is for public good? Or might there another motive why hospitals support the MOC process?
To reach an understanding of this issue, I asked a senior member of our staff who has served many policy roles within the leadership of the American College of Physicians, the Illinois Chapter of the American College of Cardiology, and served as a founding fellow of the Society of Cardiovascular Angiography and Interventions (SCAI), Joseph V. Messer, MD, MACC. Joe is widely respected in the cardiovascular policy circles and has worked extensively on such things as "Appropriateness Use Criteria" and performance measures for cardiology. He carries a unique understanding of the challenges inherent to bureaucratic methods to measure quality care and (importantly) the limitations of creating such systems. Joe is a luminary in many respects and thought hard about the question I posed him. His response was both eloquent and insightful. With his permission, I am publishing his response to me so others might enjoy Joe's perspective on why hospital systems want to "align" with the MOC process. Here is what he wrote:
Thanks for your insights, Joe -
-Wes
To reach an understanding of this issue, I asked a senior member of our staff who has served many policy roles within the leadership of the American College of Physicians, the Illinois Chapter of the American College of Cardiology, and served as a founding fellow of the Society of Cardiovascular Angiography and Interventions (SCAI), Joseph V. Messer, MD, MACC. Joe is widely respected in the cardiovascular policy circles and has worked extensively on such things as "Appropriateness Use Criteria" and performance measures for cardiology. He carries a unique understanding of the challenges inherent to bureaucratic methods to measure quality care and (importantly) the limitations of creating such systems. Joe is a luminary in many respects and thought hard about the question I posed him. His response was both eloquent and insightful. With his permission, I am publishing his response to me so others might enjoy Joe's perspective on why hospital systems want to "align" with the MOC process. Here is what he wrote:
Wes, your question yesterday at our Cath Conference started me thinking. Since I have decided not to go the MOC route, haven't given it much thought. Here are my ideas:Ugh. Depressing. Sadly, I think he's correct.
Both the Feds and the Hospital Systems prefer a single payer system. Several years ago at an ACC conference, the CMS representative told me their goal was to pour all the money into a single funnel and let healthcare systems worry about the distribution, providing a significant source of "handling" fees for the systems.
CMS and hospital systems seek alignment. The "funnel" analogy is one example. Further, CMS has very limited authority to define and require demonstration of quality from providers. They will encourage the hospital systems to handle this role, and will provide the $$ for same - thus more revenue for hospital systems, not unlike current support for residence and fellow training programs.
As we move toward a single payer system, hospital systems will continue their effort to control physicians - the most important of the distribution recipients in healthcare other than the systems themselves. By ultimate controlling MD's they can take a larger piece of the pie for themselves. Increasingly impotent physicians will have little recourse, since the public consumer now values convenience and low cost over quality.
Supporting MOC assists the hospital systems in controlling MD's. Systems will use public opinion, in part, as a tool in this effort. Hospital systems will vigorously claim that MOC assures higher quality. By requiring and advertising that all system employed MD's are MOC certified the systems will have another weapon against the "private practice" MD, many of whom will not pursue the MOC course, many of whom will be "concierge MD's" and the most vocal opponents of hospital systems.
Ultimately, I believe the hospital systems want to control the certification process. By supporting the MOC initiative they will likely destroy the ABIM as it loses its physician support because of MOC. The specialty societies are lukewarm at best about MOC's and I hear increasing criticism of ABIM for its ulterior financial motivations. Some specialty societies are receiving similar criticism for the fees they charge for educational materials crafted to meet MOC requirements. Thus, ACC and others may well suffer with the ABIM for not vigorously opposed MOC in its current form.
Marginalizing the special societies has already begun. It is very clear that employed cardiologists find less interest in the ACC. The largest grant the ACC has ever received just went to two Chapters - Wisconsin and Florida - to test local, grassroot proposals for health care financing. ($15.8 million over 3 years). National ACC supported this project for a while, but then fell away when the leadership lost interest. My concern here is that the ACC/AHA/STS/HRS/SCAI remain key supporters of quality, appropriate use and performance measurement. If they are significantly weakened by all of these issues - MOC, physician employment, decreased specialty influence in CMS and Congress, the hospital systems will surely move into the vacuum to control education and quality definition to their advantage.
But, when all is said and done, I doubt that the incoming crop of physicians care. In a recent survey (2-3 years ago) the primary motivation of medical school applicants was "job security".
Thanks for your insights, Joe -
-Wes
On the ACC's Response to ABIM’s MOC Requirements
The American College of Cardiology (ACC) recently issued a response to the American Board of Medical Specialties (ABMS) and American Board of Internal Medicine's (ABIM) recent change to their Maintenance of Certification (MOC) requirements. The ACC's response was based in part on the results of a completed member survey that was distributed through their state chapters in the spring of 2014. The survey was completed within four weeks by over 4,400 members (12 percent of the total solicited). Nearly 90 percent of respondents opposed the changes to the American Board of Medical Specialty (ABMS)/American Board of Internal Medicine (ABIM)'s new Maintenance of Certification (MOC) requirements, citing, among multiple concerns, higher than expected costs. Nearly a third of respondents indicated that the changes will affect their future career plans and will likely accelerate career decisions such as early retirement, part-time work, or transition to non-clinical work. Approximately one-quarter of physicians in practice for 15 years or more specified that early retirement was a probable outcome.
If true, the implication of this change to MOC has significant implications for patients everywhere.
This must have prompted the leadership of the ACC to throw their considerable weight into the discussion with the ABIM. In their statement, the ACC promised to:
The good news (if there is any with the ACC's announcement), is that front-line doctors are starting to be heard. While the ACC's actions might be a step in the right direction (one can hope), it is disappointing that their statement still sides with the ABIM's requirements for the unproven MOC process in the first place, the busy-work requirement for "Practice Improvement Modules" (especially when quality measures are already required by hospitals), and for permitting a private organization to monopolize the ability of physicians to practice their trade. Furthermore, the ACC's statement does nothing to insist upon changes to the ABIM's non-transparent and self-serving Conflict of Interest policies that keeps conflicts confidential except to certain chosen individuals within the ABIM.
Unless the ACC can convince the ABMS and ABIM to come clean on these important issues, significant physician resistance to this process will remain. Furthermore, the lack of involvement by other subspecialty boards in resisting the ABMS/ABIM's MOC process is concerning. Hopefully, other subspecialty boards will be encouraged by the ACC's example.
After all, cardiologists aren't the only ones frustrated by this change in MOC policy.
-Wes
If true, the implication of this change to MOC has significant implications for patients everywhere.
This must have prompted the leadership of the ACC to throw their considerable weight into the discussion with the ABIM. In their statement, the ACC promised to:
- Have "ongoing discussions" with ABIM leadership, in partnership with other cardiovascular professional organizations whose members are similarly affected, to review these issues and to explore changes in MOC requirements that will result in more meaningful outcomes and less onerous burdens for ACC members (Editor's note: To date, MOC has never been shown to alter outcomes, so we are left to wonder what this statement really means.)
- Request for ACC representation at ABIM to participate in discussions involving MOC, including its educational and financial aspects (Editor's note: What financial aspects might they mean? Does the ACC want in on this cash cow, too? Or might they want to strike a deal offset some of the fees since they want to keep their educational MOC-preparation income stream coming?
- Review of the evidence base underlying current recommendations (Editor's note: Let me help: there are none. Any positive articles are likely authored by those standing to profit from the endeavor or research paid for by the ABMS. Negative articles are also suppressed from publications sympathetic to the regulatory world. And we should recognize that we have never developed a definition of the "quality" physician. Quality to whom? Is "quality" following rubrics and care pathways? Or might "quality" be something very different, like empathy, listening skills, interpretative skills, or surgical skill? The reality is, if you can't agree on what defines quality, you can't define how to measure it.)
- Investigation of impact of MOC changes on non-ABIM certified members (Editor's note: I strongly agree with this - it is unethical to impose MOC mandates of any kind without first understanding how they negatively affect doctors, especially if a doctor should not pass and is unable to practice their vocation on the basis of a 180-question timed test)
- In the interim, ACC will support its membership by:
- Free provision of web-based MOC modules and navigation tools to ACC members
- Expansion of Part IV MOC modules through ACC programs such as the NCDR’s inpatient registries and the PINNACLE Registry
- Creation of mechanisms for ACC members by which patient safety and patient survey requirements can be efficiently fulfilled
- Bidirectional communication with and engagement of membership through Chapters, Sections and Councils.
The good news (if there is any with the ACC's announcement), is that front-line doctors are starting to be heard. While the ACC's actions might be a step in the right direction (one can hope), it is disappointing that their statement still sides with the ABIM's requirements for the unproven MOC process in the first place, the busy-work requirement for "Practice Improvement Modules" (especially when quality measures are already required by hospitals), and for permitting a private organization to monopolize the ability of physicians to practice their trade. Furthermore, the ACC's statement does nothing to insist upon changes to the ABIM's non-transparent and self-serving Conflict of Interest policies that keeps conflicts confidential except to certain chosen individuals within the ABIM.
Unless the ACC can convince the ABMS and ABIM to come clean on these important issues, significant physician resistance to this process will remain. Furthermore, the lack of involvement by other subspecialty boards in resisting the ABMS/ABIM's MOC process is concerning. Hopefully, other subspecialty boards will be encouraged by the ACC's example.
After all, cardiologists aren't the only ones frustrated by this change in MOC policy.
-Wes
Sunday, June 01, 2014
Clicks Unchecked
"Where did that menu item come from?" I recently thought. "Come to think of it, where did the Allergy field go? What's that? I have to enter an 'Order' for a consent now? Whatever happened to speaking with the patient?"
Such are the myriad of thoughts the EMR engenders lately. So ridiculous. So time-consuming. Death my a hundred thousand clicks. It's like my fingertips are on high continuous suction. Pretty soon I'll have to click the "Excuse Me" or "Pause" button so I can use the bathroom.
Seriously. In medicine, everything is entered on the computer now. Everything. Not just notes and orders, but schedules, message boards, meeting notifications, billing check-boxes that must be paired with diagnosis check boxes. If it isn't clicked, it didn't happen. Every time a new "idea" for process improvement that springs forth is codified for the computer. And guess who's the data entry clerk?
It's gotten so bad we now must scroll to display all the menu options. Even filtering the notes to ones you wrote is dreadfully slow. Unfiltering them worse still. Precious seconds of patient care time are repeatedly wasted.
It was bad before, but it's getting worse. The foxes are minding the hen house of patient safety and doctor overload. Not that computers aren't wonderful at some things - they are - but to suggest, even for a moment, that they can fix what ails health care in America is ludicrous; to suggest they aren't silently inflicting their own patient care comprise even crazier.
Yet the drumbeat of unending support for computers, simulation, data manipulation continues. Profit does this.
The data clerks are growing weary.
And patients are noticing.
-Wes
Such are the myriad of thoughts the EMR engenders lately. So ridiculous. So time-consuming. Death my a hundred thousand clicks. It's like my fingertips are on high continuous suction. Pretty soon I'll have to click the "Excuse Me" or "Pause" button so I can use the bathroom.
Seriously. In medicine, everything is entered on the computer now. Everything. Not just notes and orders, but schedules, message boards, meeting notifications, billing check-boxes that must be paired with diagnosis check boxes. If it isn't clicked, it didn't happen. Every time a new "idea" for process improvement that springs forth is codified for the computer. And guess who's the data entry clerk?
It's gotten so bad we now must scroll to display all the menu options. Even filtering the notes to ones you wrote is dreadfully slow. Unfiltering them worse still. Precious seconds of patient care time are repeatedly wasted.
It was bad before, but it's getting worse. The foxes are minding the hen house of patient safety and doctor overload. Not that computers aren't wonderful at some things - they are - but to suggest, even for a moment, that they can fix what ails health care in America is ludicrous; to suggest they aren't silently inflicting their own patient care comprise even crazier.
Yet the drumbeat of unending support for computers, simulation, data manipulation continues. Profit does this.
The data clerks are growing weary.
And patients are noticing.
-Wes
Friday, May 30, 2014
Maintenance of Certification and Licensure: Regulatory Capture of Medicine
An important article by Paul Martin Kempen, MD, PhD that critically reviews the American Board of Internal Medicine (ABIM) and American Board of Medical Specialty's (ABMS) Maintenance of Certification (MOC) process recently appeared in the Journal of Anesthesia and Analgesia. Unfortunately, the article resides behind a pay wall. As such, I can only publish a small sampling of the article for discussion here, but I think the points raised are important ones to bring to the public's attention for discussion ( I have also included the appropriate references at the end of the excerpt):
If you have the time, be sure to read the whole thing. I welcome responsible comments and encourage doctors so moved to sign the petition to roll back the MOC process.MOC: RESEARCH VERSUS MARKETINGThe ABMS emphatically stresses that multiple articles support MOC. A quick review of these proffered ABMS articles readily identifies the authors as overwhelmingly ABMS paid executives and/or hired paid consultants.(4,c)These corporate authorships mitigate scientific validity and introduce significant bias into these retrospective data-base interpretations, as would occur for any proprietary medical device or drug.(5) At best, they can statistically substantiate only associations and not causality. Negative studies may never be published. Publication further occurs in journals owned, edited, managed or supported by organizations strongly influenced by ABMS senior staff or national societies, otherwise exhibiting significant financial interests in proprietary and endorsed products associated with recertification programs.(4,c) Executive members of ABMS boards are frequently found to serve as executives of all national medical societies, associated journal editorial boards, and many academic departments. Corporately sponsored/authored publications of both FSMB and ABMS affiliates, financed with the $374 million in ABMS’ gross annual receipts, repeatedly support a significant corporate advertising campaign, without significant opportunity for opposing views from practicing physicians.(6,7)In 2002, the ABMS unsuccessfully attempted to validate board certification itself, via meta-analysis coauthored by 2 ABMS (executive and associate) vice presidents documenting, “Few published studies (5%) used research methods appropriate for the research question,” and “Perhaps one lesson to be learned from this review is the need to thoughtfully examine this recertification process to document its value.”(8) Cochrane Collective Database Review (another quality indicator) also fails to support MOC or board certification validity. The only ABMS-funded prospective randomized study found in the Cochrane database (yet missing from ABMS listing), however, did document “no benefit regarding primary outcome” from the specifically studied practice improvement module.9 These facts together emphasize significant scientific limitations supporting validation of the ABMS program, despite ABMS insistence to the contrary.PRACTICE IMPROVEMENT MODULES—BREACHING ETHICAL RESEARCH STANDARDS?MOC practice improvement modules require physicians to define subset populations in their practice, where patient care might be improved. A plan is introduced for selectedpatients, and changes in care are introduced. Data are collected to specifically demonstrate quality improvements in one’s own practice to the ABMS to enable recertification. This practice improvement modules method is initiated to facilitate the individual physician’s personal certification, that is, personal gain.Practice improvement modules constitute an experiment: changing practice to demonstrate a positive result. This experimentation occurs without any institutional review or written informed consent. Patients unknowingly assume the costs and risks of the practitioner’s experiment. Without IRB oversight, review, and approval, practice improvement modules violate the Nuremberg Code of 1947(d) (safeguarding humans from experimentation) and the Declaration of Helsinki.(e) This represents a significant moral concern. No individual rigorous review of methods, adverse outcomes, risks, or costs is mandated or occurs.As a physician working for an internationally recognized center of medical excellence, I should not be allowed to tamper with proven protocols merely to meet ABMS requirements for my very personal recertification needs. For example, perhaps I want to change my practice to improve (reduce) hemoglobin A1c levels. Thus, I become more aggressive with insulin management to achieve this worthy goal. However, we know that tight control of insulin can be extremely dangerous and the burden of treatment associated with therapeutic complexity and risk of harms increases with lower targets.(11,12) Such experimentation with changing insulin management to meet personal recertification needs may result in fatalities. Is such tinkering with standard practice worthwhile, ethical, or even likely to improve quality?REGULATORY CAPTURE OF PHYSICIANS
Recent attempts by the testing/regulatory corporation, the FSMB Inc., to legally mandate MOC nationally with testing every 5 years exemplify regulatory capture: monopolies or special interest groups co-opting policymakers, or political bodies (e.g., regulatory agencies), to further their own ends.(13,14) While current board certification is generally a prerequisite for hospital privileges and applicant hiring, informed physicians are now proactively pushing to prohibit bylaws that require recertification compliance as documented by resolutions passed at the 2013 annual meeting of the American Medical Association (AMA) in Chicago, IL. Passage of anti–MOC-MOL resolutions in New York, New Jersey, Iowa, Michigan, North Carolina, Oklahoma, and recently Florida followed Ohio’s State Medical Society’s lead in recent years. These are specific examples of the rising concern among working physicians that unproven certification restrictions and costs are becoming mandated by private and corporate interest groups. These efforts strive to place time-limited certificate holders on equal ground with grandfathered lifelong certified physicians. Nationally, the Association of American Physicians and Surgeons and Doctors for Patient Care have led the opposition, followed by AMA actions at the annual meeting in Chicago, IL, in 2013. Examples of physicians losing hospital privileges and/or the ability to participate with insurance programs including Medicare over recertification have been noted. This led the Association of American Physicians and Surgeons to file a lawsuit on behalf of the national membership against the ABMS in April of 2013 seeking redress on multiple issues regarding conspiracy and restraint of trade (see United States District Court for the District of New Jersey Docket No. 3:13-cv-2609-PGS-LHG). While the FSMB’s MOL program (linking participation to the ability to practice) goes further than the ABMS currently voluntary certification proposals, neither protects against lawsuits nor insures competence, while both limit competition from noncertified physicians and intimidate physician compliance with ABMS programs.(15) The ABA has now expanded testing, which requires mandatory passage of their part 1 test before allowing completion of any residency training program. This undermines any appearance of voluntary participation and provides a clear trend for the future.Renowned contemporary medical leaders simply never need MOC to secure their newest or next position, their reputation suffices. Thus, certification is mostly a marketing mechanism for employment, required by industry insiders and overwhelmingly ignored and unappreciated by the general population. Multiple ABMS executives themselves have published statements indicating long-term failure to recertify or participate in MOC, complying only when it has become a recent job requirement as ABMS officers, individual chief executive officers (CEOs) having been paid 6 and 7 figure salaries (Table 1).(16,17) The chairman of the American Board of Pediatrics received $1,241,588.00 as annual income, when, in 2009, the board’s corporate deficit (expenses-revenues per the 2009 filed Internal Revenue Service 990 forms) was documented at $2,713,406.00.(18)These salaries pale in comparison to the $374 million yearly expenditure for ABMS certifications. The current 2013 ABMS and FSMB physician CEOs were not enrolled in MOC and have never recertified as of January 2013, as verified by ABMS databanks found at the ABMS and ABIM Web pages to verify a physician’s certification. This strongly undermines any personal statement regarding conviction of certification’s personal value versus corporate profits from ABMS programs. One might argue that these CEOs are no longer practicing medicine. However, why should the many administrative physicians be required to submit to the MOL or MOC protocols and costs to maintain licenses necessary to work in administrative or research positions? On the contrary, executives in the certification industrial complex, along with our academic colleagues pushing for certifications, are typically not those practicing full time and maintaining their clinical skills. This push for certifications by executives in the certification industrial complex may be simply reflecting their myopic prejudice arising from their academic distance from practice, when often treating patients only several hours per day, week, or month, if at all. Those physicians near retirement may be economically and inappropriately forced to retire, rather than to maintain a full license and ABMS certification protocol. With the 10-year certification intervals, retirement may become an economic enticement at 10-year intervals from first certification.The ABMS has, nonetheless, actively and effectively lobbied Congress to pass Physician Quality Reporting System-MOC (PQRS-MOC) legislation, requiring ABMS MOC compliance for payment. The ABA openly disclosed that the 0.5% initial PQRS-MOC benefits would not cover the costs of MOC, which is soon slated to become a 2% penalty for nonparticipants. (f) Only 9 specialty boards had fulfilled PQRS-MOC requirements to become providers, leaving all other 15 physician specialist groups (ABA included) exposed to reap only PQRS-MOC’s future penalties, because 2013 is the prescribed index year required for such protections.(g) Only recently did the ABA attain provider status despite openly declining to do so in 2010, declaring then “Based on its understanding of the current CMS requirements, the ABA does not believe that the additional requirements for the MOC bonus will have a sufficient impact on patient care, nor will the reimbursement bonus justify the additional time and resource burden on its diplomates.”(f) Many individual ABMS specialty affiliates opposed transitioning to time-limited programs but succumbed to ABMS corporate directives to comply or lose ABMS accreditation and these exclusive franchise rights.While the ABMS argues that MOC is inexpensive, the ancillary cost of travel, study, time away from patient care, locums coverage, and busywork are quite significant. However, these minor costs are deemed insignificant, if the benefit is a measurable improvement in patient care. The burden of proof for any claim rests with the claimant. If the ABMS believes there is value to offset the costs, then it has the burden of proof to support this claim and this claim remains to be conclusively demonstrated by objective and reproducible means.
-Wes
Addendum 2 JUN 2014: The full article has now been posted online here: http://www.changeboardrecert.com/documents/KempenANesAnalg.pdf
References:
(c ) ABMS Maintenance of Certification® (ABMS MOC®) Updated
March 20, 2013 Myths & Facts. Available at: http://www.abms.org/maintenance_
of_certification/pdfs/ABMS_MOCMythsFacts_3-20-13.pdf . See LISTS 1–5
(Qualidigm, Middletown, CT [Drs. Wang, Meehan, and Ho and Ms.
Tate]). Accessed January 16, 2014.
(d) The Nuremberg
Code. Available at: http://history.nih.gov/research/down-loads/nuremberg.pdf
. Accessed May 28, 2013.
(e) WMA Declaration of Helsinki—Ethical
Principles for Medical Research Involving Human Subjects. Available at: http://www.wma.net/en/30publications/10policies/b3/index.html
. Accessed May 28, 2013.
(f) The American Board Of Anesthesiology, Inc. Maintenance
of Certification and Physician Quality Reporting System Requirements. Available
at: http://www.theaba.org/pdf/MOC_PQRS.pdf
. Accessed February 28, 2013.
(g) Qualified Maintenance of Certification Program Incentive
Entities for 2012. Available at: http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/PQRS/Downloads/Fully-Qualified-2012-MOC-Posting-Document-Rev-11282012.pdf
. Accessed February 28, 2013.
(4) Chaudhry HJ, Talmage LA, Alguire PC, Cain FE, Waters S,
Rhyne JA. Maintenance of licensure: supporting a physician’s commitment to
lifelong learning. Ann Intern Med 2012;157:287–9
(5) Lehman RS. Nullius in verba: don’t take anyone’s word
for it. JAMA Intern Med 2013;173:1049–50
(6) Kempen P. Maintenance of licensure. Ann Intern Med2013;158:219
(7) Chaudhry HJ, Talmage LA, Rhyne JA. Maintenance of licensure-Reply. Ann Intern Med2013;158:219
(8) Sharp LK, Bashook PG, Lipsky MS, Horowitz SD,
Miller SH. Specialty board certification and clinical outcomes: the missing
link. Acad Med 2002;77:534–42
(9) Simpkins J, Divine G, Wang M, Holmboe E, Pladevall M,
Williams LK. Improving asthma care through recertification: a cluster
randomized trial. Arch Intern Med 2007;167:2240–8
(10) Vollmann J, Winau R. Informed consent in human
experimentation before the Nuremberg
code. BMJ 1996;313:1445–9
(11) Finfer S, Liu B, Chittock DR, Norton R, Myburgh JA,
McArthur C, Mitchell I, Foster D, Dhingra V, Henderson WR, Ronco JJ, Bellomo R,
Cook D, McDonald E, Dodek P, Hébert PC, Heyland DK, Robinson BG; NICE-SUGAR
Study Investigators. Hypoglycemia and risk of death in critically ill patients.
N Engl J Med 2012;367:1108–18
(12) Lipska KJ, Montori VM. Glucose control in older adults
with diabetes mellitus–more harm than good? JAMA Intern Med 2013;173:1306–7
(13) Federation of State Medical Boards. Report from the
Maintenance of Licensure Implementation Group. Euless, TX:
Federation of State Medical Boards, 2011
(14) Dal Bó E. Regulatory capture: a review. Oxf RevEcon Policy 2006;22:203–25
(15) Wallace DA. Occupational licensing and certification:
remedies for denial. William Mary Law Rev 1972;14:46–127. Available at: http://scholarship.law.wm.edu/wmlr/vol14/iss1/3
(16) Johnson DH. Maintenance of certification: confession of
a grandfather. J Oncol Pract 2012;8:203–4
(17) Brennan TA. Recertification for internists–one
“grandfather’s” experience. N Engl J Med 2005;353:1989–92
(18) American Board of Pediatrics. 2009 IRS 990 form, part
VII. http://www.changeboardrecert.com/tax-returns.html
. Accessed January 16, 2014
Thursday, May 29, 2014
Medicine's Love-Me Wall
“We can never be gods, after all--but we can become something less than human with frightening ease.”
I know it's click bait, but the top 100 most influential people in health care, according the Modern Healthcare, is worth a look. It contains the following individuals in its "Top Ten:"
- Kathleen Sebelius (#1) who resigned as the head of Health and Human Services after the botched Healthcare.gov rollout
- Oregon Governor John Kitzhaber (#2) who jettisoned the state's $248 million dollar attempt to arrange its own health care exchange website
- President Barack Obama(#3) - of course
- Mr. Stephen Hemsley of UnitedHealthcare (#4) who made a cool, $4.57 million in compensation last year and exercised $9.48 million in stock in 2013
- Marilyn Taviner (#5), CMS who gets a little love each year from her prior employer, the Hospital Association of America on top of her salary as CMS Director
- Mark Bertolini (#6), CEO of Aetna, who made $2.66M in compensation and exercised $4.52M in stock in 2013
- Richard Bracken (#7), CEO of HCA, who earned $38.6 million for his role as CEO in 2013 before retiring and pocketed a cool $46.3M in 2012
- newcomer Joseph Swedish (#8), CEO of WellPoint, who earned only $7.48M in 2013
- George Halvorson (#9), of Kaiser Permanente, who doesn't report compensation (a bit of "Sunshine law" needed, perhaps?) but other sources pegged his compensation at $6.7 million back in 2009
- Sister Carol Keehan (#10), of Catholic Health Association who likely made well in excess of $1M in 2011
Yet we wonder why our health care costs are so high.
Really?
-Wes
Wednesday, May 28, 2014
When Insurers Practice Non-evidence Based Care
With the approval of new, innovative, yet expensive medications, doctors can expect their lives to become miserable as insurers do their best to limit costs. No where is this more apparent than with the introduction of our latest slew of novel oral anticoagulants.
What is remarkable (yet not the least bit surprising to those of us who have been in the business of medicine for a while) is how insurers dismiss the importance of discussions that are held by those of us who attempt to explain the pros and cons of the various new medications to our patients. We see these conversations completely invalidated as soon as the insurance industry renders their "coverage decision." Discussions are immediately invalidated, the pros and cons of each medication ignored. Meanwhile, these same insurers bear no reponsibility for potential safety issues that might arise when their made-up care process is implemented. And there is no accountability, no person ultimately responsible.
When a doctor tries to call and speak with someone about their policy, we meet hushed tones that promise to approve the prescribed medication if we just send a letter explaining our rationale. Yet despite this effort, they stick by their policy nonetheless.
What a waste.
So I'm sending a few questions to Aetna about their new "coverage decision" regarding the new oral anticoagulant, apixaban:
Dear Aetna Pharmacy Management:
With sarcastic love of all you do -
-Wes
What is remarkable (yet not the least bit surprising to those of us who have been in the business of medicine for a while) is how insurers dismiss the importance of discussions that are held by those of us who attempt to explain the pros and cons of the various new medications to our patients. We see these conversations completely invalidated as soon as the insurance industry renders their "coverage decision." Discussions are immediately invalidated, the pros and cons of each medication ignored. Meanwhile, these same insurers bear no reponsibility for potential safety issues that might arise when their made-up care process is implemented. And there is no accountability, no person ultimately responsible.
When a doctor tries to call and speak with someone about their policy, we meet hushed tones that promise to approve the prescribed medication if we just send a letter explaining our rationale. Yet despite this effort, they stick by their policy nonetheless.
What a waste.
So I'm sending a few questions to Aetna about their new "coverage decision" regarding the new oral anticoagulant, apixaban:
An Aetna 'Coverage Decision' (click to enlarge) |
Dear Aetna Pharmacy Management:
- When my patient has a GI bleed from Pradaxa, will you explain to them why you insisted I start this medication?
- When my patient gets nauseated from Pradaxa, will you take the call at 3 am and write the new script for him or her?
- When my patient accidentally overdoses on Xarelto thinking it was a twice a day drug like Pradaxa, will you explain to the plantiff's lawyer the safety of your non-evidenced based practice of switching anticoagulants on a monthly basis?
- Along the same line of reasoning, where I might find data pertaining to the safety of monthly switches of anticoagulants in the world's literature?
- Is your effort to "manage" physician-prescribed medications in the patient's best interest or your stockholders'?
- Where can I send the bill for the wasted time spent by my staff and me to jump through your self-imposed hoops?
With sarcastic love of all you do -
-Wes
Saturday, May 24, 2014
It's The End of The World As We Know It
Team by team, reporters baffled, trumped, tethered, cropped
Look at that low plane, fine, then
Uh-oh, overflow, population, common group
But it'll do, save yourself, serve yourself
World serves its own needs, listen to your heart bleed
Tell me with the Rapture and the reverent in the right, right
You vitriolic, patriotic, slam fight, bright light
Feeling pretty psyched
It's the end of the world as we know it
It's the end of the world as we know it
It's the end of the world as we know it, and I feel fine
- R.E.M.
I always enjoy people who predict the end of doctors. Clearly, they have never been sick.
So I have an idea for Mr. Vinod Khosla who recently predicted that doctors cannot compete against machines. After all, he appears fit and certainly we all wish him continuing good health.
If Mr. Khosla, a venture capitalist billionaire, truly stands by his prediction, he should be the first to take the data-driven patient care vow. Start today. After all, there is enough data-driven resources for Mr. Khosla available to provide his health care: phenomenal computer power, thousands and thousands of discrete fields, zettabytes of data points, every kind of algorithm imaginable. This is an opportunity for serious leadership!
Go ahead and pull the trigger. Use all that data out there to replace most physicians by a computer as you encounter the vagaries of aging and (dare I say it) mortality.
Take the pledge. Be an example. The moment is now. Practice what you preach.
There's just one small complication, though.
You have to stick with it.
-Wes
Thursday, May 22, 2014
Breaking: Senior Vice President of Doctoring
It's a job description for "Senior Vice President of Doctoring", being advertised by the American Board of Internal Medicine. Remarkably, the position requires no patient care whatsoever.
It's interesting how history repeats.
If you wonder why your health care costs are so high, consider what's happening in our new era of highly-paid Physician Inquisitors.
-Wes
It's interesting how history repeats.
If you wonder why your health care costs are so high, consider what's happening in our new era of highly-paid Physician Inquisitors.
-Wes
Sunday, May 18, 2014
It's Not About the Physician
In his piece, Why Physician's Are So Pissed Off, Jordan Grumet, MD explains how our current health care system is eroding patient care:
We repeatedly trust our government with more demands, yet abhor its result. Our approval of Congress rests, at best, at an abysmal 15%. And yet, we indulge ourselves with the Utopian vision of progress in health care which necessitates an ignoring of the realities on the ground. Like an alcoholic, we are enabled in our denial, blindly handing our co-dependent government the keys to our own care.
Now, do we get in the car? Or do we take the wheel?
-Wes
The conductor becomes less effective if also asked to manage the lighting. Nuance is lost if water balloons are hurled on stage during the most dramatic moments of performance. And so it has become with physicians.If we can allow, even for a brief moment, that this is true across the country in every doctor's office, might this matter to you the patient when you arrive in your doctor's office in your most vulnerable state? Would you like to place your mortal physical body in the hands of a person in such a compromised position?
We repeatedly trust our government with more demands, yet abhor its result. Our approval of Congress rests, at best, at an abysmal 15%. And yet, we indulge ourselves with the Utopian vision of progress in health care which necessitates an ignoring of the realities on the ground. Like an alcoholic, we are enabled in our denial, blindly handing our co-dependent government the keys to our own care.
Now, do we get in the car? Or do we take the wheel?
-Wes
Friday, May 16, 2014
When We Worship Process More Than Patients
If you read nothing else this week, please read these words from Saurabh Jha, MD, Assistant Professor of Radiology at the University of Pennsylvania (republished here with permission):
Writing in the Wall Street Journal (WSJ) Dr. Daniel F. Craviotto Jr., an orthopedist, made a plea to physicians to declare independence from third parties and emancipate themselves from servitude to payers, mandates and electronic health records (EHR).Saurabh Jha, MD's (@RogueRad) piece first appeared on The Health Care Blog, where it caught my attention.
As rants go, this was a first class rant. But its effect was that of a Charles de Gaulle’s whisper to Vichy France rather than a Churchillian oratory at the finest hour.
The article went viral (it has been tweeted nearly 3000 times), though with little virulence. And it is not WSJ’s paywall to blame.
The author might have assumed that most the healthcare community in general and physicians in particular wish to be free from regulations. I have serious doubts that this assumption is correct in the aggregate. The relationship between regulators and physicians is more complex and symbiotic than it first appears.
Some physicians believe in bureaucracy. Rationalism will march us out of our healthcare wilderness. This belief in scientific managerialism, faith in technocracy, is the new theism. The rationale of the new theists is that regulations fail not because they are inherently useless but because there are so few of them, and even fewer that are actually smart.
Like the first religions started with polytheism, the new believers want more agencies, more alphabet soups, more gods.
This type of reasoning can empirically neither be proven nor disproven. Hence, the comparison to religion is apt. It is like the argument made by neo-Keynesian economists: stimulus failed because it was too small. How do we know it was too small? Because it failed.
This circular reasoning is immortal and akin to an infinite set; one can always impute upon it the promise of success if only one added just a little more.
Convinced of their own virtue and the vice of others, many physicians crave more regulations. They hope that in the next round will emerge the regulatory Thor wielding his nuanced hammer on evil Medicare serpents and fraudsters. Instead we receive the leviathanic, uncoordinated Moby Dick that throws Quuequeg out with Ahab and splashes a lot of salt water in the process.
Some meet any criticism of third party players, coding and regulatory waste with a false dichotomy “so now you want to abolish insurance and Medicare, what’s your alternative?” or “you are against ICD-10, so should we descend in to anarcho-capitalism and send poor kids to workhouses?”
This line of thinking reminds me of the willful scarcity of cerebral activity that allows some to interpret in any government intervention a short step to National Socialism. The phenotype is the same. The polarity is merely reversed.
The rest of us, those who can see the vast zone between a dysfunctional Electronic Health Record and Zero Government, are merely quibbling about the price, not the principle.
And quibble we must.
We should question the marginal utility of regulations, the evidence base from which they arise, the unintended consequences of their complexity, their opportunity costs and the waste of tax payer’s money for rules that do not improve outcomes.
Outcomes, remember outcomes? We hold a new drug or device to this metric, why not a regulatory decree that is both perennially alive and permanently fossilized?
And so the author of the rant has a point.
An inordinate time of physicians is spent on non-clinical work such as coding, billing and compliance. This has been estimated to be as high as 80 % (I am waiting for the regulated shape shifter to say this is clinical work, really). One recognizes that non-clinical work is unavoidable to an extent, and in saying that 80 % is too high I hope the binary minds of some do not infer that I think it should be zero percent. But if 80 % is not too high how about 90 %? 99 %? 99.5 %? Is there no limit?
If physicians spend more time in activities that allow them to be measured than the activity for which the measurements are sought, this is a sign of dysfunction. The clinical “horse” is being grounded by the regulatory “cart.”
And this has consequences for patient care. Physicians rarely make eye contact with patients these days staring, instead, at the vast dark matter of their EHR wondering how many words it takes to say the patient has a common cold.
As Nietzsche warned, well sort of, “If you gaze into the EHR, the EHR also gazes in to you. Beware physicians, lest you become an electronic health record.”
We are living an epidemic of documentation of such utter clinical irrelevance that one struggles to comprehend. And yet some demand even more rules, more codes and more metrics as more granularity is desired and imperfection of information even less tolerated.
To paraphrase Churchill “never was so little owed by so few to so many.” Never was so little achieved by so many. A giant bureaucratic sledgehammer is being wielded against a nut it repeatedly fails to crack.
Craviotto’s declaration of independence is misplaced. To rue government involvement in healthcare within the safety of a guild, protected from the vicissitudes of the market and competition with Rajeev from Bangalore is a tad rich and rather like the famous ungrateful climber who was carried on the back of Sherpas to within a canter of the summit of Everest.
He should, instead, have appealed to our sanity and common sense, the only weapons we have to tame the bipartisan regulatory Goliath.
The Iron Triangle and Evidence-based Medicine
From the Journal of Evaluation in Clinical Practice:
-Wes
h/t: Ivan Oransky on Twitter
It is naïve to think that we can prevent vested interests from introducing bias. Politicians cannot tally their votes and in sport we rely on umpires, not player, to call the penalties. What are we thinking relying on industry provide evidence about health interventions that they have developed, believe in and stand to profit from? We need to recognize this inherent bias and take action against it.Read the whole thing.
It is beyond the scope of this paper to discuss practical solutions in great detail, however, we make the following suggestions:
- The sensible campaign to formalize and enforce measure sensuring the registration and reporting of all clinical trials (see http:// www.alltrials.net/) should be supported – otherwise trials that do not give the answer industry wants will remain unpublished.
- More investment in independent research is required. As we have described, it is a false economy to indirectly finance industry-funded research through the high costs of patented pharmaceuticals.
- Independent bodies, informed democratically, need to set research priorities.
- Individuals and institutions conducting independent studies should be rewarded by the methodological quality of their studies and not by whether they manage to get a positive result (a ‘negative’ study is as valuable as a ‘positive’ one from a scientific point of view).
- Risk of bias assessment instruments susch as the Cochrane risk of bias tool should be amended to include funding source as an independent item.
- Evidence-ranking schemes need to be modified to take the evidence about industry bias into account. There are already mechanisms within EBM evidence-ranking schemes to up- or downgrade evidence based on risk of bias. For example, the Grading of Recommendation Assessment, Development and Evaluation (GRADE) system allows for upgrading observational evidence demonstrating large effects, and downgrading randomized trials for failing to adequately conceal allocation (and various other factors). However, currently such schemes are agnostic to the origins of evidence and do not expressly recognize the high risk of bias when the producers of evidence have an invested interest in the results. It would be easy to introduce an evidence quality item based on whether a trial was conducted or funded by a body with a conflict of interest. If so, the evidence could be downgraded. Given the failure of current evidence-ranking schemes to detect and rule out industry-funding bias, this is a necessary step if EBM critical appraisal is to remain credible.
-Wes
h/t: Ivan Oransky on Twitter
Wednesday, May 14, 2014
What's Wrong With This Picture?
A US medical conference opening plenary session:
A European medical conference opening plenary session:
Just sayin' -
-Wes
Heart Rhythm Society Meeting 2014 (Click to enlarge) From https://twitter.com/HugoOC/status/464204486576058368 |
A European medical conference opening plenary session:
NICE Annual Conference 2014 (Click to enlarge) From https://twitter.com/LockOn_Tweets/status/466514188521598976 |
-Wes
Friday, May 09, 2014
The Health Care Industrial Complex and the Iron Triangle
Walking to the 2014 Heart Rhythm Society (HRS) Scientific Sessions this morning, I couldn't help but marvel how beautiful San Francisco seemed today. The weather was perfect, the streets bustling, the quaint shops and eateries doing brisk business in a very hip metropolitan city with a distinctive West Coast vibe. As I walked up to the Moscone Conference Center, I was struck by the size and scope of the facility and its cool, corporate look.
"Welcome," I thought, "to the Health Care Industrial Complex." This meeting was, after all, designed for me and the other Heart Rhythm Specialists from all over the world.
After picking up my badge I shuttled off to my first session and picked up the fresh flier published on the previous day's events. The publication was remarkably professional, processed with all the proper public relation jargon and complementary hyperbole. The Heart Rhythm Society app that I downloaded on my iPhone, too, looked eerily similar to the polished one at the ACC meeting earlier this year, just the sponsor page that blinked "Biotronik" instead of "Amgen" as it had earlier this year. Finally, as I turned by attention back to the flier, there on page two was a picture of Hugh Calkins, MD the current President of HRS and James Youngblood, the Society's "professional" CEO, honoring the "HRS Infinity Circle Supporters" from Medtronic. Infinity Circle Gold members from Biosense Webster, Boerhinger Ingelheim, Boston Scientific and Janssen and Silver member St. Jude Medical also were honored in the picture's caption.
Of course they were.
Twenty-six years ago I entered the North American Society and Pacing and Electrophysiology (NASPE) as a young fellow in cardiac electrophysiology competing for the Young Investigator Competition. I was nervous as hell as I practice and re-practiced by presentation. I was competing against some of the best and brightest and was thrilled at the opportunity, the heady notoriety, and the opportunity to rub noses with the reviewers (international senior mentors) first hand. Back then I did not have the perspective I have now with the interplay of forces that have come to define US health care. I had no concept of the powerful influence that the vast sums of money, lobbies, special interests, regulators, and oversight agencies have in medicine.
Since that time, NASPE has changed its name to the Heart Rhythm Society to reflect a more global mission. Over the years I have seen the bureaucratic and political influence change the landscape of medicine as I never imagined as I struggle to cope with what it means to practice medicine today. I suppose when one considers that for many communities in America, health care is their economy, I shouldn't be surprised that the business and politics of medicine are now more important than ever.
Years ago near the start of the Vietnam War, President Dwight D. Eisenhower coined the phrase "military industrial complex" in his farewell speech to America. He was describing the policy and monetary relationships that exist between legislators, our national armed forces, and the military industrial base that supports them. These relationships include political contributions, political approval for military spending, lobbying to support bureaucracies and oversight of the industry. The concept began with the concept of coordination between the government and the private sector to provide weaponry to government-run forces.
Now we have the private sector providing funding for our instruments of health care. We see companies that supply medical devices, drugs, insurance, electronic medical records and companies that support lobbying efforts and data mining and richly-paid oversight entities. Today, however, the budget is much, much larger for medicine than the military. Our "health care industrial complex" has grown into the monster it is today with a supporting flotilla of corporate, special interest, regulators and oversight entities, with doctors and patient's swept up by its wake.
Some have called this the "Iron Triangle." And just like it's original reference for the military, we should recognize that it pertains to health care, too. While this may be distasteful to many (including myself), I have also come to recognize that like the military, we need health care. Unfortunately for all of us, this monstrous bureaucratically-wasteful system is what we've created. For me, I find it helpful to understand this interplay, because it helps me focus on my role as a doctor today.
"Welcome," I thought, "to the Health Care Industrial Complex." This meeting was, after all, designed for me and the other Heart Rhythm Specialists from all over the world.
HRS Infinity Circle Supporters |
Of course they were.
Twenty-six years ago I entered the North American Society and Pacing and Electrophysiology (NASPE) as a young fellow in cardiac electrophysiology competing for the Young Investigator Competition. I was nervous as hell as I practice and re-practiced by presentation. I was competing against some of the best and brightest and was thrilled at the opportunity, the heady notoriety, and the opportunity to rub noses with the reviewers (international senior mentors) first hand. Back then I did not have the perspective I have now with the interplay of forces that have come to define US health care. I had no concept of the powerful influence that the vast sums of money, lobbies, special interests, regulators, and oversight agencies have in medicine.
Since that time, NASPE has changed its name to the Heart Rhythm Society to reflect a more global mission. Over the years I have seen the bureaucratic and political influence change the landscape of medicine as I never imagined as I struggle to cope with what it means to practice medicine today. I suppose when one considers that for many communities in America, health care is their economy, I shouldn't be surprised that the business and politics of medicine are now more important than ever.
Years ago near the start of the Vietnam War, President Dwight D. Eisenhower coined the phrase "military industrial complex" in his farewell speech to America. He was describing the policy and monetary relationships that exist between legislators, our national armed forces, and the military industrial base that supports them. These relationships include political contributions, political approval for military spending, lobbying to support bureaucracies and oversight of the industry. The concept began with the concept of coordination between the government and the private sector to provide weaponry to government-run forces.
Now we have the private sector providing funding for our instruments of health care. We see companies that supply medical devices, drugs, insurance, electronic medical records and companies that support lobbying efforts and data mining and richly-paid oversight entities. Today, however, the budget is much, much larger for medicine than the military. Our "health care industrial complex" has grown into the monster it is today with a supporting flotilla of corporate, special interest, regulators and oversight entities, with doctors and patient's swept up by its wake.
Some have called this the "Iron Triangle." And just like it's original reference for the military, we should recognize that it pertains to health care, too. While this may be distasteful to many (including myself), I have also come to recognize that like the military, we need health care. Unfortunately for all of us, this monstrous bureaucratically-wasteful system is what we've created. For me, I find it helpful to understand this interplay, because it helps me focus on my role as a doctor today.
The Iron Triangle |
I can only hope that our younger medical students, residents, fellows, and younger doctors get taught this perspective. Much too often I see them looking more like lambs being led to slaughter. Hopefully, a little insight will help them cope with the seemingly endless bureaucratic and oversight "ideas" that keep surfacing as we struggle to care for our patients. Hopefully this perspective will keep them engaged in pushing back when the onerous becomes intolerable. Hopefully they'll come to understand what they're up against before they throw up their hands in disgust.
Perhaps bringing these concepts to consciousness will allow us to become coordinated advocates for our patients who are being affected by these very same forces. Maybe then, we can continue to hold true to what we love about medicine, and beat back the Iron Triangle that is making it so difficult to do so.
-Wes
Thursday, May 08, 2014
Case Study: When Technology Collides
With the advent of the iRhyhm Xio XT patch monitor capable of recording a single lead EKG for up to 14 days, new moments in cardiac electrophysiology have been born. Some of these moments are anxiety producing for the individual who has to interpret the reports generated by these devices.
Here's a few pages of one I read not too long ago that disclosed some, shall we say, interesting findings and a considerable clinical conundrum.
To orient the reader, when a doctor reads the information collected by the Xio XT patch, he or she first reviews a summary sheet of all the heart rhythm data measured by the device. A clever graphic is supplied that permits rapid overview of the tracing with parallel vertical lines closely arranged next to each other. Each tiny vertical line represents a 20-minute interval of heart rate whose ends represent the minimum and maximum heart rate over those 20 minutes. A dot in the center of the line represents the mean heart rate. Below these closely-arranged parallel lines are other dots that fall on a row representing an arrhythmia or action taken by the patient. Here's what the overview picture of the patient I reviewed looked like (note that only 5 days of heart rhythm data were collected):
A closer inspection of the rhythms represented by the vertical lines with high heart rates reveals some important findings:
The bottom part of the tracing continues on to the next page:
Finally, on the next page, the wide complex rhythm stops, but a more rapid supraventricular rhythm is discovered:
So now what? Clearly, one of the rhythms appears to be a rapid, potentially life-threatening episode of a wide-complex tachycardia. So I called the doctor who ordered the study, a solo doctor (yes, some still exist) and reach his answering service. I have him paged. There was no answer, so I leave a voicemail message urging a return of my phone call. I then attempt to call the patient. No answer. I call again. No answer to either the doctor or the patient's home/work/cell phone.
Uh oh.
So here's a question: When reading such a study, how much more should the reading doctor be expected to do?
-Wes
Here's a few pages of one I read not too long ago that disclosed some, shall we say, interesting findings and a considerable clinical conundrum.
To orient the reader, when a doctor reads the information collected by the Xio XT patch, he or she first reviews a summary sheet of all the heart rhythm data measured by the device. A clever graphic is supplied that permits rapid overview of the tracing with parallel vertical lines closely arranged next to each other. Each tiny vertical line represents a 20-minute interval of heart rate whose ends represent the minimum and maximum heart rate over those 20 minutes. A dot in the center of the line represents the mean heart rate. Below these closely-arranged parallel lines are other dots that fall on a row representing an arrhythmia or action taken by the patient. Here's what the overview picture of the patient I reviewed looked like (note that only 5 days of heart rhythm data were collected):
Click to enlarge. Note the increase in average heart rate that occurred at the arrow. |
Click to enlarge |
The bottom part of the tracing continues on to the next page:
Click to enlarge (Note the artifact at the arrow) |
Finally, on the next page, the wide complex rhythm stops, but a more rapid supraventricular rhythm is discovered:
Click to enlarge |
So now what? Clearly, one of the rhythms appears to be a rapid, potentially life-threatening episode of a wide-complex tachycardia. So I called the doctor who ordered the study, a solo doctor (yes, some still exist) and reach his answering service. I have him paged. There was no answer, so I leave a voicemail message urging a return of my phone call. I then attempt to call the patient. No answer. I call again. No answer to either the doctor or the patient's home/work/cell phone.
Uh oh.
So here's a question: When reading such a study, how much more should the reading doctor be expected to do?
-Wes
Tuesday, May 06, 2014
When We Reward Regulators More Than Doctors
Medicine has always had it regulatory fiefdoms, but in 2002 they were greatly expanded. At that time, a charter on "medical professionalism" was published by the American Board of Internal Medicine, the American College of Physicians, and the European Society of Internal Medicine in the Annals of Internal Medicine that touted three fundamental principles: (1) the principle of primacy of patient welfare, (2) principle of patient autonomy, and (3) principle of social justice. The first set of professional responsibilities for physicians was a "commitment to professional competence." While I would truly like to believe this article was sincere, increasingly I am concerned it was a regulatory ploy - one that is more concerned about financial gain than patient benefit.
Let me explain.
I have spent time reviewing the 2011 IRS Form 990 "Returns of Organization Exempt from Income Tax" (the last ones publically available) for each of the member boards of the American Board of Medical Specialties (ABMS) and the ABMS itself. I used the website Guidestar.org to gather these. I assembled the salaries and benefits of the senior executives from each of these organizations in descending order and was surprised what I found (here is the complete 2-page pdf of the data for your review). No more than the top three executive salaries of these organizations represented over $16 million in total compensation in 2011 alone. But even more troubling was the negative relationship that existed between the top-paid executives of these private ABMS member boards and the 2011 compensation for working subspecialty physicians they are supposed to represent. Recall that pediatrics, family medicine, and internal medicine are consistently some of the lowest paid physician subspecialties.
Here is a chart I made of the top 10 board members' annual income compared to the same subspecialty physician salaries in 2011 as reported by Medscape:
Clearly, the US physician credentialing system as it exists now overwhelmingly rewards people with regulatory oversight rather than those who provide patient care. Was this the intent? More specifically, was the intent of the ABIM's "medical professionalism" manuscript to line the pockets of the ABMS member boards in lieu of social justice? What kind of justice is this?
The answer now is not so clear.
To add insult to injury, realize that front-line physicians are increasingly burdened by very high medical school and residency debt for much of their career. As part of their rite of passage into their subspecialty, they must pay the credentialing fees that pay the salaries of these regulators. Should we insist our doctors pay such high fees to support these expensive salaries? How might patients be affected, especially when they have reduced access to doctors who must undergo repetitive certification and re-certification exercises. How do patient's benefit when the certification process appears so flawed?
To me, it seems that we are not seeing a definition of "medical professionalism" in the credentialing juggernaut that these private organizations have created.
We're seeing the definition of "greed."
-Wes
PS: Physicians are welcome to print out the pdf of 2011 ABMS Board members' salaries to share with colleagues and to sign the petition to stop the new onerous biannual MOC recertification requirements.
Let me explain.
I have spent time reviewing the 2011 IRS Form 990 "Returns of Organization Exempt from Income Tax" (the last ones publically available) for each of the member boards of the American Board of Medical Specialties (ABMS) and the ABMS itself. I used the website Guidestar.org to gather these. I assembled the salaries and benefits of the senior executives from each of these organizations in descending order and was surprised what I found (here is the complete 2-page pdf of the data for your review). No more than the top three executive salaries of these organizations represented over $16 million in total compensation in 2011 alone. But even more troubling was the negative relationship that existed between the top-paid executives of these private ABMS member boards and the 2011 compensation for working subspecialty physicians they are supposed to represent. Recall that pediatrics, family medicine, and internal medicine are consistently some of the lowest paid physician subspecialties.
Here is a chart I made of the top 10 board members' annual income compared to the same subspecialty physician salaries in 2011 as reported by Medscape:
(Click to enlarge) |
Clearly, the US physician credentialing system as it exists now overwhelmingly rewards people with regulatory oversight rather than those who provide patient care. Was this the intent? More specifically, was the intent of the ABIM's "medical professionalism" manuscript to line the pockets of the ABMS member boards in lieu of social justice? What kind of justice is this?
The answer now is not so clear.
To add insult to injury, realize that front-line physicians are increasingly burdened by very high medical school and residency debt for much of their career. As part of their rite of passage into their subspecialty, they must pay the credentialing fees that pay the salaries of these regulators. Should we insist our doctors pay such high fees to support these expensive salaries? How might patients be affected, especially when they have reduced access to doctors who must undergo repetitive certification and re-certification exercises. How do patient's benefit when the certification process appears so flawed?
To me, it seems that we are not seeing a definition of "medical professionalism" in the credentialing juggernaut that these private organizations have created.
We're seeing the definition of "greed."
-Wes
PS: Physicians are welcome to print out the pdf of 2011 ABMS Board members' salaries to share with colleagues and to sign the petition to stop the new onerous biannual MOC recertification requirements.
Subscribe to:
Posts (Atom)