Monday, June 24, 2013

For Physicians: The Challenges of Promoting Social Media

It is hard to teach an old dog new tricks.

No where is this more apparent than working to get physicians to understand the potential of social media for their practice.  The adoption of social media by doctors - even something as relatively simple as Twitter, is tough.

Face it:  Thinking that a re-tweeting how much we want - really - more doctors on Twitter by next year is just preaching to the social media choir.  After all, those on social media are already supporters.  How do we get physicians who are NOT on social media to understand its potential value to them?

This is not a simple undertaking.  Doctors are being forced to spend more computer screen time than they ever wanted to thanks to the mandatory documentation requirements of electronic medical records.  What physician also wants to spend even more time glued to a computer screen - or cell phone - texting little tidbits to Twitter, posting pictures to Facebook, or browsing Pintrest photos? 

Please.

For doctors to accept social media, they have to understand its value to them.  There's only one way I know to do that: demonstrate it to them. 

Those of us who are believers have to show them a well-organized RSS feed reader containing journal articles and news reports they're want to say up up to date with and likely read.  We have to show them how to use social media to collaborate (in near real-time) with colleagues to write an article or crowd-source a talk.  We need to show them the contacts - many who they'd recognize - you've made around the globe.  Show them how they can lurk and get the information they need without having to expose themselves to any potential legal issues.  We should show new graduating residents and fellows how they can stay in touch with their professors so they can continue to tap their network for answers to difficult clinical questions and get a rapid response.  And if all else fails: we must show them how they can stay in touch with their kids once they leave their homes.

Then, slowly, one-by-one, a grass-root physician social media movement can begin.  Otherwise, we'll just be preaching to our same old same-old physician social media circle.

-Wes


1 comment:

Leo J said...

This seems to be how most changes take place. Who wants to make a change in their life because their friend tells them to? The only way to get somebody to do something like this, which, as you noted, would require a fair amount of effort on their part, is to make them see the value and allow them to come to their own conclusions. Unfortunately, this can be frustrating for those attempting to affect change...