Tuesday, July 03, 2007

Grand Rounds With an Eye on Transparency

Over My Med Body takes the honors this week.

In this mix was Colorado Health Insurance Insider's approach to taping conversations (mp3 recording - speakers required) with office staff when shopping for surgical procedure prices... I wonder what my office staff would say to these questions? Would their answers have been different if they knew they were recorded?

Empowerment of the health care consumer takes on new meaning, eh?

-Wes

1 comment:

Barbara said...

I guess if "transparency" is really going to work, we better make sure our office staff isn't just making up random prices. I'm pretty sure the lady in that tape would have quoted the price a lot higher if she knew she were being taped.